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Supplier responded immediately and initially advised us the vehicle was about the great deal and continue to out there but then in several several hours I obtained a second e mail adjusted their Tale and instructed us that the motor vehicle had been bought the day right before.

new -problen elect brake upcoming day -three week no brake speak just services same unhappy Tale . first ram and newest one , where exactly where assist

At 8,000 miles my automobile has showed signs of Heart console leather-based damage and my motor vehicle will randomly shut off though in push, difficulty with that is immediately after 8 seconds of coasting the auto will slam to the start out. I'm now at 9,000 miles Together with the temperature stripping close to my windshield peeling, with no explanation of any previous issue possibly. The Mechanics on the dealership just really encourage me to get rid of the car or truck. That’s the craftsmanship they stand behind? To this day I've continue to been waiting around to the guarantee of my seat, windshield, sensors, rim, and an evidence of my engine shutting down. Dodge resolution Heart has despatched a file for assessment for buyback of my vehicle but have absent more than weekly with out hearing from them and found out just thirty minutes back the Preliminary dodge shopper care rep made use of the incorrect selection and e mail handle. So Of course, This is certainly why They can be rated at 1 star in my e-book, a zero if possible.

Called to agenda an appointment for my 2015 Ram 1500. I used to be advised that I didn’t will need a single as it was just to switch a brake mild and computer software upgrade. I used to be advise just to come back in early subsequent morning.

This is the even worse business enterprise at any time. You'll find recollects on your car or truck then they anticipate you to buy it. This position SUCKS!

codes. customer service wants me to drive my truck examination travel it they say. I assume in order that I may get stuck out Highway all over again. I am able to guarantee any person that call Dodge customer service will probably be placed on keep no less than ten moments ignore requesting a supervisor or someone that understands what’s happening because immediately after five calls I did get a supervisor I guess plus they don’t know very well what’s happening. federal government-mandated def method isn't engaged on the Dodge if everyone is thinking of purchasing a Dodge diesel he’d better head for that hills and drop by Chevy or Ford.

Also why doesn’t Chrysler manage an even better sections stock from the curiosity of customer support, they have got experienced a whole yr to determine it for this truck. I'd to have good friends to push the many approach to the seller to choose up our boat and us (the boat couldn't be correctly secured) and convey us one hundred thirty miles to property. Shopper “support”‘s supervisor tells me they will have my case supervisor call me up coming week and “see” if they will do any payment for my incurred bills and trouble. I asked why they couldn’t contact support straight and learn solutions to my inquiries and was websites advised “we only do inter-Business memos”. That is all rather outrageous to become known as customer service. Chrysler has to get their act alongside one another or lose customers such as this 1.

Third Get in touch with relating to this and never planning to at any time handle a Dodge dealership once again determined by the expertise here. Letters, dates and many others obtainable for those who folks have real mail. Roberrt and Lou Dean Kain

Car was towed into Carman Dodge in Delaware. Some then broke into lot that night time and stole left rear wheel. They wont address it under there insurance policies I had to pay.

I took it back again now they are saying its another thing that’s wrong. Anything to perform using a swap while in the back again seat that may Charge more than $500.00 bucks to repair.I cant aid but believe that if airbags lights are approaching it should have some thing to perform Along with the exact matter.

I contacted them since they seem to have genuinely fantastic 12 months cars with very low miles. Lauren was quick to respond and remedy all my inquiries.

00 towards the agency who took in excess of your financing institution to have the letter which allows me to pay $twelve into the state of TN to have the new title. Thanks a you could try this out good deal.

Definitely. first of all the engineers that developed it so a bulb could take out an $900 module. Dumb. Then whether or not the PCM took out the fuel pump or vice versa. Dumb. Think of it from The shopper point of view. My present RAM is a 2007. Perhaps features a worth of 8K. These 2 incidents are much more than 25% of the worth of your truck. I hope more recent models have far more modular factors that Charge way a lot less to interchange plus some safeguards so a light cant wipe out a module. I used to be heading to continue with Dodge RAM vans but my self esteem is very low. E.E. Heins

Every time I manufactured an appointment which normally took weeks and they normally designed me wait, occasionally for hours. This previous time they instructed me it could take five or six hours past my appointment time. This really is unacceptable to me and I official statement am aware I will never return to them once again for support or Yet another car or truck buy. I just want the Dodge corporation to understand regarding their very poor customer service.